Last Friday, the staff of the Information Desk met for our yearly mini-retreat. I will be blogging more about that in the near future. One of things that we looked at was our reference and instruction statistics. Gail complied these and did some yearly comparisons which she presented to us. This year in the Winter Term we collected, during two different weeks, more detailed statistics than we normally do. See Gail's presentation below and as always, comment and questions are welcome!
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